Akvelon’s Customer Relationship Management (CRM) Solutions display your marketing, sales, and customer service initiatives in one easy-to-use system. Akvelon provides customized CRM solutions that optimize the powerful Microsoft Dynamics CRM program to meet your company’s unique needs.
Akvelon’s clients use CRM solutions to streamline business processes, reduce overhead, leverage existing networks, and manage the all-important relationship with their customers. Dynamics CRM’s data-driven achitecture collects, stores, and analyzes information about customers, generating valuable insights and growing sales. Every aspect of the software can be tailered to your company’s specific business requirements. Akvelon’s expertise can help your company make the most of your Dynamics CRM investment.
During the diagnostic phase of MS Dynamics CRM, Akvelon collects information on your business environment, working with you to define goals, processes, and IT strategies. As a result, we present you with a comprehensive Statement of Work, Proposal, and Project Estimate.
Akvelon’s consultants gather and document your MS Dynamics CRM customization requirements. Akvelon evaluates each functional area of the CRM with your needs in mind and identifies the required customizations and extensions.
Akvelon’s team determines how your business requirements will be implemented in your specific CRM setup, from simple user interface changes to complex functionality add-ons. We can also include data migration and/or integration with third party systems.
During the development phase we build and test the CRM through installation, customization, and data migration.
OPERATION AND SUPPORT
Akvelon provides ongoing services to our CRM clients, including monitoring software performance, recommending updates, training staff, and providing technical assistance.