Case Studies

Case Study: NRP/RDFE for Cloud Computing Platform

blank

Client

Our client is one of the biggest computer software and consumer electronics company in the world.

 

Business Need

  • Implement management of backend service via PowerShell-client.
  • Provide on-call technical support for service’s customers during US team’s nighttime.

blank

Solution

  • Automated PowerShell-client development process: full cycle REST API Specs – SDK – PowerShell
  • Developed auto-generation of cmdlets and tests for PowerShell-client
  • Provided on-call technical support for service’s customers during US team’s nighttime.

 

 

Benefits and Results

  • Simplified and accelerated developing process of PowerShell-client.
  • Reduced US technical support’s workload. Provided on-call technical support for service’s customers during nighttime in US, which is about 30% of all incoming requests.
  • Customer has prolonged the contract with our engineers till June 2019 (we are working on this scope since 2015)
  • Customer really appreciates expertise of our engineers, so they are going on to sign a new contract with Akvelon and expand the team to delegate us full scope of migrating current clients from old service to new one.

 

Technology Used

Powershell, GIT, C#, Jarvis, MS Azure

Related Posts